Privacy Policy
Effective Date: 26/03/2025
Summary of Key Points
We collect personal information you provide directly to us. We do not collect sensitive personal information or data from third parties. We process your data to provide and improve our services, for legal reasons, and with your consent. We do not sell personal data. Learn more by reading each section below.
1. What Information Do We Collect?
We collect personal information you provide to us, including: - Names, emails, phone numbers, and mailing addresses - Billing information - Account credentials - Data provided by you through our service We do not process sensitive data.
2. How Do We Process Your Information?
We use personal data to: - Create and manage accounts - Provide and deliver services - Communicate with users - Prevent fraud and enhance security - Fulfill legal obligations
3. Legal Bases for Processing
We process data based on: - Consent - Contractual necessity - Legal obligations - Legitimate interests
4. Sharing Your Personal Information
We share data with: - Cloud platforms - Payment processors - Hosting providers - Analytics and monitoring tools All third parties are bound by contractual obligations to protect your data.
5. AI-Based Products
Our services include AI-powered features. We use providers like Google Cloud and Microsoft Azure to power these tools. Your data is processed securely in line with this Privacy Policy.
6. Data Retention
We retain personal data only as long as necessary for business or legal purposes. Afterward, we delete or anonymize it.
7. How We Keep Your Information Safe
We apply organizational and technical safeguards. However, no internet-based data transmission is 100% secure.
8. Minors
We do not knowingly collect data from children under 18. If we become aware of such data, we will delete it.
9. Your Privacy Rights
Depending on your location, you may: - Access or update your data - Request deletion - Withdraw consent - Object to certain uses
10. Do-Not-Track Controls
We do not currently respond to DNT signals due to lack of a uniform standard.
11. US Residents' Rights
Residents of certain states have specific rights to access, delete, or opt-out of personal data uses. See the full policy for more.
12. Updates to This Notice
We may update this policy. We'll notify you of material changes.
13. Contact Us
NeuraNav Technologies LTD 3rd Floor, 86-90 Paul Street London EC2A 4NE 📧 privacy@neuranav.ai
14. Review, Update, or Delete Your Data
You can request changes or deletion of your personal data at any time by contacting privacy@neuranav.ai.